![]() ![]() In some cases, items may not be recovered if they were permanently deleted or corrupted beyond repair. You may need to run the tool several times in order to repair your Outlook Data File. If the scan finds errors, choose Repair to start the process to fix them.Select Browse to select the Outlook Data File (.pst) you want to scan.Outlook 2007: C:\Program Files (x86)\Microsoft Office\Office12 Outlook 2010: C:\Program Files (x86)\Microsoft Office\Office14 Outlook 2013: C:\Program Files (x86)\Microsoft Office\Office15 Outlook 2016: C:\Program Files (x86)\Microsoft Office\root\Office16 Outlook 2019: C:\Program Files (x86)\Microsoft Office\root\Office16 ![]() Exit Outlook and browse to one of the following file locations:.pst file.Run the Inbox Repair Tool ( scanpst.exe) to scan your Outlook data files and repair errors. For example, the bak.pst file into Outlook, and use the Import and Export Wizard to import any additional recovered items into the newly created. bak file and rename it with a bak.pst extension. bak file (for example, created by the Inbox Repair tool. There may be items in the backup file that you might be able to recover that the Inbox Repair tool couldn't.īrowse to the folder where the. bak extension, and saves it in the same folder. The Inbox Repair tool creates a backup file with the same name as the original, but with a. If you can open the original Outlook Data File, you might be able to recover additional items. HKEYCURRENTUSER\Software\Microsoft\Office\16.0\Outlook\Preferences. Recover items from the backup (.bak) file The dialog should stop coming up for good after you restart Outlook a few times, but if not, you can try setting this registry key. To create a new Outlook Data File, see Create an Outlook Data File. After you've moved all the items, you can remove the Recovered Personal Folders (.pst) file, including the Lost and Found folder. You can create a new Outlook Data File and drag the items in the Lost and Found folder into the new data file. The Lost and Found folder contains any folders and items recovered by the repair tool that Outlook can't place in their original structure. Although the repair process might recreate some of the folders, they may be empty. In the Folder Pane, you might see a folder named Recovered Personal Folders that contains your default Outlook folders or a Lost and Found folder. What happens after you repair an Outlook Data File? When the repair is complete, start Outlook with the profile associated with the Outlook Data File you just repaired. Here, look for the Outlook.xml and delete it. Paste in the following line and hit the Enter key on your keyboard: appdata MicrosoftOutlook. On older versions of Windows, you can also reach this from the Start menu. In some cases, items may not be recovered if they were permanently deleted or corrupted beyond repair. Press the Windows + R keys on your keyboard to bring up the Run application. To change the default name or location of this backup file, in the Enter name of backup file box, enter a new name, or choose Browse to select the file you want to use. If you have enabled the 'Use Cached Exchange Mode' option in Outlook account settings, Outlook download and stores locally all your email messages that are on the Exchange Server in a file. May I know have you seen it when you opened your Outlook You mentioned when you try to add/remove account in control panel, you cannot see the option. Note: The scan creates a backup file during the repair process. If you cannot open Outlook because the 'username.ost' file cannot be accessed because it is in use or corrupted, continue reading below to fix the problem. Generally, when you open Outlook the first time, you can see a default profile named Outlook and will direct you to configure your account. If you need help locating your Outlook Data File, see Locating the Outlook Data Files. Select Browse to select the Outlook Data File (.pst) you want to scan. Outlook 2019: C:\Program Files (x86)\Microsoft Office\root\Office16 For more information, see How to back up an Outlook data file.Įxit Outlook and browse to one of the following file locations: We recommend backing up your existing Outlook data file before you start the Inbox Repair tool. If you can't start the Inbox Repair tool, you should try to repair your Outlook program. The tool only looks for errors (corruption), and if there are any, gives you the opportunity to allow the tool to fix those errors. The Inbox Repair tool doesn't connect or analyze any data stored in an Exchange mailbox. The attempt to log on to Microsoft Exchange has failed. ![]()
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